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7 Digital Reviews

7 Digital image

 
Editor's Overall Rating:
Average User Rating:
(based on 6 reviews)

Category: US Music Download Websites (AKA US Music Streaming Sites)
Website: http://www.7digital.com



Editor's Review Costs & Features User Reviews
 
Average User Rating:
(1.3 Stars) based on 6 reviews


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Average User Star Ratings:

Number of Tracks Available:
Sound Quality:
Features:
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Ease of Use:
Value for Money:
Technical support:
Overall Star Rating:

Users' Overall Ratings Distribution:

5 Stars
0 Reviews
4 Stars
0 Reviews
3 Stars
1 Review
2 Stars
0 Reviews
1 Star
5 Reviews

Only 17% of Users Recommend it



6 REVIEWS AVAILABLE
PAGE 1: Displaying Reviews 1 - 6 of 6
No Customer Service
18 November 2017
Reviewer: Dylan Fan from New England USA

23 of 34 people found this review helpful

I downloaded 10 songs in the wrong format. 1 week of daily emails and submissions to customer service without a single response. I didn't ask for refund, just swap to the proper format, at the same price, but they did not even bother to respond. They lost a customer.

Had they even responded saying "sorry but..." I would have appreciated it.

Where there is no response, there is a reason for it.

In summary, I would not recommend 7 Digital to a friend.



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After payment no downloads available, no response
24 October 2017
Reviewer: Rob from London UK

24 of 38 people found this review helpful

6 days ago joined and paid to download a 16 bit FLAC album and 1 24 bit FLAC song. Payment processed by PayPal. Received confirmation from 7digital on email. No downloads anywhere in evidence. Have sent 2 messages to customer care who will “endeavour to contact you within 2 working days” has been 6 days so far and no response. Give me the tracks or a refund and I shall go elsewhere. I have used Qobuz, HDTracks and Prostidiomasters before with no similar problems or shoddy customer service.

In summary, I would not recommend 7 Digital to a friend.



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Distorted sound quality
05 November 2016
Reviewer: Kd from Saint Louis, MO, USA

38 of 57 people found this review helpful

The last song I purchased from 7digital was extremely distorted. I reported to 7digital that they are selling distorted files. 7digital denied there was a problem and didn't offer to remedy the situation. They used to be my first choice, but I won't be going back there anymore.

In summary, I would not recommend 7 Digital to a friend.



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Good sound, terrible service and value for money
30 December 2015
Reviewer: Yannick_35 from Canada

81 of 165 people found this review helpful

Got an account a few year ago, before they were bought out. They had a good amount of tracks (less then ITunes, but still good). Song quality was great and it was basically what made them a little better then the other alternatives. Now more than half of the tracks I bought are no longer available because of "copy right infringement". On their help section they address this issue by saying that according to their licensing contract they have to remove tracks when requested by artists. According to them that's why you need to download the songs and make backup copies of it, because they may be pullout out anytime.

Alright... Where should we start? You sink money for legally downloaded songs (use to be part of HMV) that can just stop being legal anytime they wish?! Yo.. Where's the product I bought?? Where's my compensation for loosing my product?? Where's my money?? At least make it less than iTunes to be somewhat competitive for my risk of loosing the money I'm giving you. As for the "download your songs" stupidity, it's 2015! You're an online downloading song service. If I wanted to save my music outside of the cloud, I'd... (Read the full review)

In summary, I would not recommend 7 Digital to a friend.



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I will not return!
29 April 2015
Reviewer: Dan from Austin, TX

117 of 221 people found this review helpful

A very misleading site that ripped me off for two tracks that were supposed to be in 16-bit FLAC, but when purchased they were MP3 format and I made sure to check the circle for 16-bit!

In summary, I would not recommend 7 Digital to a friend.



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Somebody please stop the changing of the software.
29 November 2013
Reviewer: Newbob from Boston, MA, USA

129 of 242 people found this review helpful

All not just Amazon (but that is the one I was using) have made it a point whereby downloading needs their programs to run properly. In the past 3 days I've tried to buy on a couple of sites to only find you play on their terms and their terms only. I have lost more music in the past 2 days than at any time prior. Try getting in touch with them is like pulling teeth. You must locate the contact me button that "WORKS". I am about to give up all my music purchasing. I really love today's music except all rap. Rap mixed with some songs are doable. Amazon has frustrated the heck out of me so I cannot in good conscience give them a good rating. But they are not alone.

In summary, I would recommend 7 Digital to a friend.



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