Rhapsody Reviews

(based on 8 reviews)

246 of 450 people found this review helpful

I have subscribed to Rhapsody for about 6 years. Four of which I have used Rhasody To Go. I was happy with the service. About 2 months ago things at Rhapsody began to go bad. My complaint is in the catagorizing of the genres. The first problem was that "New Releases" under specic genres didn't appear. After some emails and phone conversations they came back. HOWEVER, whoever is doing the classifying hasn't got a clue. To find a title of "Dirty and Naughty" under the Classical genre seems a bit absurd. There are a few dirty and naughty people in the classical world, but they don't label their music as such. This is just the most extreme example, but one that is easy to identify. In essence, their classification process is shot. Calls to customer service yield nice people in Asia who do a lot of "Sorry for the inconvenience we have casued you and I can surely help." But they don't I think the problem is in Seatle at the USA headquarters. I have sent enough emails with no change to the problem that it's... (Read the full review)

In summary, I would not recommend Rhapsody to a friend.

208 of 396 people found this review helpful

I switched to Rhapsody because I was having to many problems with Bearshare and their disappearing purchases. I have had nothing but issues with the player and the MP3 feature. Many of the songs just won't play or drop off in the middle and on the MP3 side it won't put the whole playlist on the player and will delete songs completely from you hard drive without being instructed to. Plus you have to pay for the subscription for the streaming and to put it on your MP3 player. And if you want to download to your hard drive well then you have to purchase the song in addition to your subscription! BAD purchase! Amazon MP3 is the way to go.

In summary, I would not recommend Rhapsody to a friend.

231 of 423 people found this review helpful

Yes it is nice to be able to listen and download music without paying for each individual track. The selection and customer support is great. However here are my problems with it: 1) You download the subscription track and decide to buy it, you now have 2 copies on your computer. You use another application ie iTunes or Windows Media Player that application wants you to get rid of your duplicate files but you have no way to know which were your subscription or your purchased tracks, so you end up deleting the wrong ones and losing the ones you bought. Also if you try to import your music into the Rhapsody application (if you like several genres and have a lot of music) The Rhapsody program will completely freeze and you have to shut it down so it won't work at all-and it's difficult to delete files from your library if you can't even keep the program running. I would personally recommend using Amazon mp3. They have just as big of a selection, no subscription fees, plus the added bonus of backing up your purchased tracks for you off of your... (Read the full review)

In summary, I would not recommend Rhapsody to a friend.

213 of 442 people found this review helpful

You have to pay additionally for music, what's the point in paying 9.99 a month when I can just pay the same for music on Itunes. No thanks.

In summary, I would not recommend Rhapsody to a friend.

236 of 460 people found this review helpful

The Rhapsody service software comes with many MP3 players and most people are much more willing to install a service that comes with a new electronic device.

This service offers a large amount of music for a low monthly fee (usually $9.99 now). What they don't say is that this is a streaming music service and does not allow music download without additional cost per item downloaded. Additionally, the software does not allow playing or file transfer of music obtained by other services. I have also heard (have not verified) that the music downloaded is automatically deleted after a certain time.

Rhapsody offers a 14-day free trial but if the service is canceled during the trial period, they will go ahead and bill you for the service anyway (I have had this experience and have seen at least 15 others who have experienced the same problem). If you get this service, you will almost definitely regret it.

In summary, I would not recommend Rhapsody to a friend.